Will I be guaranteed entry with a CTM Festival Pass or single event ticket?
I’ve heard that it’s tricky to get into certain venues, especially Berghain. Do some venues have a special door policy?
I’ve fallen ill with Covid-19 and can’t attend an event. Can I pass on my ticket? Or can I get a refund?
I’m (accompanying) someone that has special needs (mobility, vision, hearing…). How can I get information on accessibility?
I’d like to bring someone that is under 18 to one of your events. Is that possible?
The show I want to attend is sold out. Will there be tickets at the door?
Is it safe to buy a ticket from a non-CTM vendor?
I was harassed or discriminated against at a CTM event. Who can I talk to? What can I do?
What is your photo policy?
I forgot my earplugs. Are any available at the festival?
What’s the best way to get around between CTM Festival venues?
What languages are events held in?
Can I send you demos?
What do you do during the rest of the year?